Cancellations & Refunds

Should you decide to cancel your order before it is dispatched, you shall be entitled to a full refund. Following delivery, if you decide you don’t want the product purchased, we will refund your money or exchange the product if you inform us within 7 working days after receipt of the product. The product must be returned to us with the seal unopened, in good condition and in its original packaging. Unfortunately, we cannot pay for the delivery charge of unwanted products. Refunds will be made within 30 days of cancellation. Any faulty or damaged products will be replaced or refunded to you, including the cost of delivery paid. Please let us know within 48 hours of receipt of the product, ideally with photographic proof, and we will refund you within 30 days of you notifying us. Please note any reimbursement will be refunded via paypal, or onto the credit or debit card used by you to pay for the original purchase.